Terms and Conditions for Chargrill BBQ by Jooje
I. Introduction
These Terms and Conditions (“Terms”) govern your use of the website jooje.com.au (the “Website”) operated by Chargrill BBQ by Jooje, owned by Top10best Pty Ltd (“we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Website.
II. Use of Website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:
- In any way that violates any applicable law or regulation.
- For any unauthorized or illegal purpose, which includes, but is not limited to, copyright infringement, trademark infringement, or invasion of privacy.
- To interfere with or disrupt the Website or any servers or networks connected to the Website.
- To upload or transmit any viruses or other harmful code that could damage or interfere with the operation of the Website or any other system.
We reserve the right to terminate your access to the Website for violating these Terms or any other applicable law or regulation.
III. Ordering and Payment
A. Ordering Process
To place an order for catering services through the Website, you will need to follow the online ordering process. This process may include providing your contact information, selecting your desired catering options, and confirming your order details.
B. Confirmation and Cancellation
Upon placing an order, you will receive a confirmation email with the details of your order. You can review your order details and make any necessary changes by contacting us through the information provided in Section XIV. We reserve the right to cancel your order at any time with a full refund if we are unable to fulfill your request due to unforeseen circumstances.
C. Minimum Order Requirements
We may have a minimum order requirement for catering services. This minimum order requirement will be displayed on the Website during the ordering process.
D. Payment Methods
We accept the following payment methods: e.g., Cash, Bank transfer, credit card, debit card, PayPal. Payment processing is subject to the terms and conditions of the respective payment processor.
IV. Catering Services
A. Scope of Services
Our catering services may include food preparation, delivery (if applicable), and setup (if applicable). The specific services included in your order will be confirmed in your order confirmation email.
B. Service Availability
Our catering services may be subject to availability and limitations. These limitations may include geographical limitations or minimum order value requirements. We will notify you of any limitations that apply to your order during the ordering process.
C. Disclaimer
We strive to provide high-quality food and excellent service. However, we cannot guarantee specific outcomes, such as complete satisfaction of all dietary restrictions or allergies. For detailed information on how we handle your personal information to ensure a safe dining experience, please refer to our Privacy Policy.
V. Pricing and Availability
Prices for our catering services are subject to change without notice. We will make reasonable efforts to keep the prices listed on the Website accurate, but we cannot guarantee that these prices will always be accurate and up-to-date. The price for your order will be confirmed in your order confirmation email.
VI. Disclaimer of Warranties
THE WEBSITE AND ALL SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
VII. Limitation of Liability
IN NO EVENT SHALL WE, OR OUR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
VIII. Force Majeure
We will not be liable for any delay or failure to perform our obligations under these Terms due to any cause beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, or natural disasters.
IX. Intellectual Property
The Website and all content on the Website, including but not limited to text, graphics, logos, images, and software, are the property of us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content on the Website for any commercial purpose without our express written consent.
We may terminate your access to the Website at any time, for any reason, without notice. You may also, at any time, cease using the Website.
XI. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute arising out of or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts located in QLD, Australia.
XII. Disclaimer of Liability for Health Issues and Product Use
We take food safety and the well-being of our customers very seriously. We follow strict hygiene and food handling procedures to ensure our products are prepared and delivered safely. However, you acknowledge that consuming any food product carries inherent risks, particularly for individuals with allergies or sensitivities. It is your responsibility to inform us of any allergies or dietary restrictions in advance of your order. We cannot be held liable for any adverse reactions or health issues arising from consuming our products, particularly if such reactions are due to undisclosed allergies or sensitivities.
By using our catering services, you agree to these terms and take full responsibility for any choices you make regarding the consumption of our products.
XII. Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Website.
XIII. Changes to Terms and Conditions
We reserve the right to change these Terms at any time. We will notify you of any changes by posting the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms will constitute your acceptance of the revised Terms.
XIV. Contact Us
If you have any questions about these Terms, please contact us at [email protected].
XV. (Optional) Effective Date
Effective Date: Jan 1, 2024